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StellarPLUS is a true convergent customer care and billing system supporting single or multiple services. Local and long distance telephony, broadband and dial-up Internet, Cable TV and related entertainment services - all in one system, all on one bill.
Includes an extensive set of state-of-the-art modules:
- Customer care
- Message rating
- Accounts receivable
- Delinquent processing
- Related billing needs
StellarPLUS table-driven architecture permits quick and easy customization of the entire system.
StellarPLUS integrates with other applications to enhance the effectiveness and efficiency of your organization. For example, a CSR will:
- Know if a prospect's address is serviceable and, if not, know the expected turn up date of a network build
- Immediately be able to tell if a customer has open troubles
- Immediately be able to tell if a customer has open orders
- Provision multiple services and multiple products with just one click
- Easily control set top box setting right from within the application
More Features:
- Bundling and promotions
- Multiple database options
- One click generates multiple orders with multiple services each with multiple products
- Email user alerts
- Bill viewer with automatic toll credit
- EBPP
- Auto credit checks
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