StellarRAD Systems
Windows-Based AS/400-Based Support Company
 
Windows Based Telephony Back Office Products
Windows-Based Home
StellarRAD Systems
Customer Care & Billing
StellarPLUS
Third Party Interface
StellarLINK
Order Management
StellarGUIDE
Plant Assignment & Tracking
StellarPLANT
Facilities & Equipment
StellarSIGHT
Trouble Tracking
StellarTRACK
Carrier Access Billing
StellarCABS
Facilities Mapping
StellarMAP
Central Office Inventory
StellarCO
Analysis/Audit for Resellers
StellarMBA
Capital Credits Management
StellarCAP
Toll Record Mediation
StellarEMI
Electronic Bill Payment
StellarEBPP
A S 400 Based Telephony Back Office Products
Support
Company
Integrated Operational Support Systems and Solutions
For the Telecommunications Industry
StellarGUIDE / Order Management - Part of the Windows-Based StellarRAD OSS Suite
StellarGUIDE is a flexible system for assigning and tracking process steps. It "guides" the orders through your organization while accommodating both sequential and multi-threaded processes. External program calls can be associated with StellarGUIDE process steps to include a variety of process step execution options. You can define unique process steps for numerous order types.

StellarGUIDE's impressive filtering capabilities accelerate the information retrieval process. Integration with the entire OSS suite enhances the effectiveness and efficiency of your organization.

  • User-definable order types generated from table-driven templates
  • Calculation of estimated dates based on milestones
  • API's to facilitate the process of interfacing with your existing OSS
  • Extensive filtering and sequencing
  • Customizable interface settings can be retained for end users
  • Process steps include automatic jeopardy alerts
  • Extensive commenting capability
  • Definition of discrete-order milestone based upon order type
  • Ability to define parent/child dependencies between steps
  • Linear and multi-threaded process step activation
  • Relate sales and engineering orders
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Microsoft Gold Certified Partner